Software

Consultmed

CLIENT

Consultmed

DATE

2020

The Challenge

Consultmed has discovered the opportunity to improve automation and digitalisation in the medical industry through solving a problem in inefficient e-referrals. Dr. Vikram, the founder of Consultmed, has been engaging with Kiratech, as a tech partner, to replace the current methods being used that are predominantly paper-based and time-consuming with a digital solution.

The Solution

Consultmed is a web-based platform that digitises the referral process between primary and secondary care providers and patients. Patients can self-refer and schedule appointments with healthcare providers directly. The healthcare information collected is encrypted and stored securely in local Australian Government endorsed data centres.

Digital solutions include:

Secure data encryption and paper-less message delivery between healthcare providers

Patients can easily self-refer and have access to their referrals via the platform

Healthcare information is encrypted and stored securely in local Australian Government endorsed data centres

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Our Process

To improve the referrals processes and automation, Kiratech developed a secure cloud-based web interface which allows GPs to enter patient information then forward on the record to electronic management records used by specialists & hospitals with accountability and alerting. Apart from the product development focus from the technical angle, we provided commercialisation advice and assisted Consultmed in capital generation through R&D Tax Incentives application which allowed Consultmed to generate the capital needed and conduct Pilot Testing with hospitals in Sydney.

How it works:

1

Our web-based platform digitises the referral process between primary and secondary care providers

2

Patients can self-refer and schedule appointments with healthcare providers directly.

3

Healthcare information is encrypted and stored securely in local Australian Government endorsed data centres

ACHIEVEMENTS

from 2020 to 2023, we achieved:

75%

Reduction of hospitals and clinics administration cost

55%

Increased of time efficiency for patient to see a specialist

415

private clinics converted from fax machines to Consultmed Digital Solutions across Australia

298

hospital departments also converted from fax machines to Consultmed Digital Solutions across Australia

10k+

healthcare providers are actively using our solution

About The
Entrepreneur

Dr. Vikram is a paediatric doctor, passionate about innovation in healthcare and adopting digital solutions to affect sustainable, patient-centred care. He has led several transformational and quality improvement programmes across acute and community healthcare settings in Australia and the United Kingdom. His background in clinical medicine, tertiary education and management has led him to a career in healthcare consulting and entrepreneurship.